(November 13, 2023 - Duluth, GA) - Duravit USA, Inc. is pleased to announce two internal promotions for its North American team to support the brand’s growth trajectory across key business areas. Janina Allen has been promoted to Senior Director of Customer Experience and Johnn McDermott has been promoted to Showroom & Merchandising Manager.
“Both Allen and McDermott have demonstrated their commitment to Duravit's success over the years,” says Bob Downie, President, Duravit Americas. “With these strategic new roles, I am confident they will each continue to bring valuable opportunities to the brand and enhance the overall customer experience, supporting our mission to upgrade your everyday.”
With over 24 years of Duravit brand experience, Janina Allen’s promotion to Senior Director of Customer Experience reflects her continued success and professional development. In this new role, she will create and drive solutions for a best-in-class customer experience, leveraging strategic collaboration across the organization. Allen will also apply her deep knowledge and understanding of Duravit product, customer touch points and growth strategies, to champion the brand experience and improve operational efficiencies. Allen’s previous roles across Duravit’s marketing, projects, and business development teams offer a strong foundation for this new leadership position.
Previously a Duravit Customer Solutions Manager, Johnn McDermott has been promoted to Showroom & Merchandising Manager. In this new leadership role, McDermott is responsible for establishing Showroom Segment solutions for the brand and customer experience. McDermott will work closely with the Marketing, Communications, and Sales teams to support strategic brand activations that engage representatives and customers across the country. As a brand ambassador, McDermott will develop key customer showroom relationships, working with their leadership teams to identify potential needs and opportunities.
Founded in 1817 in Hornberg in the Black Forest, Duravit AG is a leading international manufacturer of designer bathrooms. Active across more than 130 countries worldwide, the brand serves as a complete bathroom supplier with a product portfolio comprising premium sanitary ceramics, bathroom furniture, bathtubs and shower bases, shower toilets, faucets, accessories as well as installation and wellness systems. Duravit’s in-house design team frequently collaborates with a global network of high-profile designers such as Cecilie Manz, Philippe Starck, Christian Werner, Sebastian Herkner, and Bertrand Lejoly to create award-winning bathroom solutions. Through uncompromising product excellence, material innovation, and trusted service, Duravit provides endless design possibilities to upgrade the everyday at all market price points. Across its operations, Duravit remains focused on environmentally responsible design and manufacturing with a strategic mission to become a climate-neutral business by 2045.
Duravit USA, Inc. headquarters are based in Duluth, GA.
Duravit North America